Page 5 - Strategic Plan 4th Six-Month Report

well as from Tobago. One of the key findings of the survey
was that 9% of respondents were aware of the DIC. In addition
to the survey, depth interviews were conducted with executive-
level decision makers and senior and junior staff from the
DIC’s key stakeholders - the Ministry of Finance, the Central
Bank and member institutions – several recommendations were
generated.

Based on the above outcomes, the DIC structured its
communication strategy to increase awareness of the benefits of
deposit insurance among stakeholders and members of the
public. Quarterly bulletins are distributed to member
institutions that highlight the role of the DIC in protecting
deposits, and an online training program was developed for
staff of member institutions which would be launched in
November 2020. Additionally, a new logo was adopted that
embodied the DIC’s brand and identity. In order to enhance
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visibility to the public the DIC ‘went live’ on both LinkedIn
and Facebook.

Enhance Organizational Effectiveness
Training and development were high on the DIC’s agenda
with a view to fostering improvement in staff performance
and effectiveness. Notwithstanding the spread of the COVID-
19 pandemic during this period, the DIC continued its
commitment to providing technical and non-technical training
to staff by leveraging technology to implement virtual
classroom formats. Furthermore, new operational procedures
were developed to ensure staff safety while at the same time

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A social network that focuses on professional networking and career
development, comprising over 600 Mn members

Report Date: October 29, 2020