Frequently Asked Questions
- Who should file a claim if more than one person is authorised to draw on an account?
- Is the depositor required to produce proof of ownership to the DIC or to the transferee institution?
- When can an eligible depositor expect to receive his or her money?
- Does deposit insurance protect the interests of creditors other than depositors of a failed institution?
Did You Know?
- Misconception: Depositors of a failed member institution have an unlimited time within which to make a claim on the Fund. - Fact: Depositors are granted a 12 month window in which to make a claim after which they can claim against the estate of the failed member. After the passage of 12 months, claims can only be made against the estate of the failed member institution payment for which would depend …




