No. Those who are unable to attend in person may file claims by mail. Correspondence should be forwarded to the DIC using our official contact information.
Frequently Asked Questions
- If a depositor has an account in the main office of an institution and also at a branch office, are these accounts separately insured?
- Will the Corporation offset a deposit balance held by a customer against the balance due on the loan?
- Is the depositor required to produce proof of ownership to the DIC or to the transferee institution?
- How is a depositor notified that an institution in which he or she has a deposit, has been ordered to be closed?
Did You Know?
- Misconception: Depositors of a failed member institution would receive payment immediately upon closure of the failed member. - Fact: The legislation governing the operations of the Deposit Insurance system provides for payout to commence within 3 months of the closure of a member institution.
