No. Those who are unable to attend in person may file claims by mail. Correspondence should be forwarded to the DIC using our official contact information.
Frequently Asked Questions
- What procedure does the DIC follow after an institution has been closed?
- When is deposit insurance payable?
- Does deposit insurance protect the interests of creditors other than depositors of a failed institution?
- Will shareholders of an institution receive any part of their investment before depositors’ claims are satisfied?
Did You Know?
- Misconception: Certificates, deposit books and other documentary evidence of deposits held in a member institution are not relevant to making claims in the event of a failure. - Fact: A claim, supported by appropriate proof, must be made to the Deposit Insurance Corporation before payment of deposit insurance can be made. As such, all information including certificates, deposit books bank statements etc. would be required to facilitate a smooth payout process. See Tips for Depositors.
